Excellence in care,
delivered personally.

Your PPHC membership provides a comprehensive suite of individualized, concierge-level medical services designed to give you exceptional access, continuity, and support. Members enjoy same-day or next-day appointments, 24/7 telephone access to their physician, personalized clinical oversight, and advanced in-office diagnostics such as bone density scanning, body composition analysis, and pulmonary function testing. You also benefit from a dedicated team who supports scheduling, medical records, preventive screenings, travel medicine, nutrition and fitness consultations, and ongoing health education. Every aspect of your care is coordinated with attention, convenience, and the level of detail expected from an exceptional practice delivering personalized care.

Members have direct access to their physician at all times, which means you can reach your doctor by telephone 24 hours a day, 7 days a week. Whether you have an urgent medical question, need guidance on symptoms, or require help coordinating next steps while traveling, your physician is available to support you promptly and personally. This continuous access is a core element of membership and ensures that you never navigate medical concerns on your own, regardless of the time of day.

If you require hospital care, your physician will guide your treatment to the extent reasonably possible—locally, nationally, or even internationally—ensuring continuity and expert support throughout your experience. When a specialist is needed, PPHC provides access to a broad network of top specialists in Boston and across the country. Your doctor will help you ask informed questions, understand treatment options, and make decisions confidently. This coordinated approach ensures that you receive the highest quality care at every stage of your medical journey.

PPHC is designed to deliver a level of access, personalization, and clinical excellence that goes far beyond what is typically available in traditional primary care settings. Instead of long wait times and brief appointments, PPHC offers same-day availability, extended visits, and a physician who knows you deeply and remains directly accessible at all times. Members receive advanced diagnostic services, comprehensive preventive planning, coordinated specialist care, and personalized support from a dedicated administrative team who handles scheduling, insurance claims assistance, and more. The result is a highly proactive, relationship-based model centered around your long-term health and well-being.

Joining PPHC is a straightforward process that begins by contacting the office to speak with a member of the administrative team. They will walk you through membership details, discuss your medical needs, and help you determine the best timing for your initial visit. Because the practice limits its patient panel to maintain exceptional access and personalized care, once enrolled, you immediately gain access to same-day or next-day appointments and the full suite of membership benefits.

At PPHC, insurance is billed for all medically necessary services provided within our practice. Your membership fee covers the enhanced access, extended availability, and personalized support that define the PPHC experience, while your insurance continues to apply to clinical services performed by our physicians. We also encourage members to maintain full insurance coverage for any medical needs outside our office, such as emergency room visits, hospitalizations, or consultations with external specialists. Our administrative team is always available to assist with claims processing and to help you understand how your insurance applies to any care received beyond PPHC.